FAQs: Roll’d App

Easily. And in just a few taps. Head to the App store  or Google Play and follow the prompts. BYO appetite.

We’ll rescue you. Contact us here for technical support. We’ll follow up as soon as we can. Screenshots of the issue fast-track the solutions, so please provide these wherever possible.

Not yet. We’re working on adding delivery to our app. But you can still browse the menu. And order ahead for contactless pick-up. You can order for delivery via our online ordering platform.

This is a rare occurrence, but it can happen. If it does, submit the following details over at Contact Us and our team will promptly get in touch:

Name used in the app. Email used in the app. Purchase store. Date & time of purchase. Invoice # (in the receipt emailed to you after ordering).

You can cancel your order within 10 seconds of being placed. Once it has been accepted by the store, refunds are at the discretion of the store’s team. Please speak to the store directly.

In rare cases, stores may choose to temporarily pause receiving orders during a busy lunch/dinner rush. We recommend giving the store a call directly locations are here. If this does not resolve the issue, please contact us here.

No. App-based promo codes can only be redeemed via the Roll’d app.